About PerformanceScope

PerformanceScope is an organizational performance consulting firm that measures customer, employee, and franchise satisfaction for the restaurant industry.

PerformanceScope is the trusted partner to some of the most successful restaurants in the industry. PerformanceScope’s mission is clear – help restaurants with the desire and drive to achieve uncommon results thrive by providing the best resources and actionable insight possible.

Since it’s founding in 2003 in the Twin Cities of Minneapolis / St. Paul, PerformanceScope has earned a reputation for working closely with each client collaborating on the development of strategic and tactical solutions that align with the realities and needs of each client’s business. PerformanceScope provides its clients with the measurement, accountability and insight that is critical to creating a culture of excellence and predictable continuous improvement.

Core Values

Service

Provide clients the highest level of service possible across all levels of their organization – from the CEO to the store manager and guest.   

Leadership

Help clients create a vision of excellence and a roadmap forward to achieve it.  Create and make available innovations like normative segment surveys allowing operators to gauge results in the context of segment’s performance. 

Innovation

Provide real-time insight aligned with operational objectives and customer touch points to create a powerful program to drive satisfaction and loyalty.  Leverage technologies to create intelligent surveys and systems that drive desired behaviors.

MEASURE                             MANAGE                               THRIVE