Over several years PerformanceScope has
carefully and painstakingly created
normative surveys for the restaurant
industry. Industry norms allow operators to
compare their guest satisfaction scores to
their peers and the restaurant industry.
Knowing how satisfied your guests are is
critical, but knowing how satisfied your
guests are compared to the competition can
mean the difference between success and
failure. PerformanceScope’s guest
satisfaction norms are the only real-time
restaurant norms available.