PerformanceScope

		employee satisfaction \| customer satisfaction \| franchise satisfaction


privacy policy

		At PerformanceScope, Inc, we are committed to respecting your privacy. As such, we have developed the following privacy policy. PerformanceScope, Inc., (“PerformanceScope, Inc.”) operates the www.guest-feedback.com web site and survey sites affiliated with clients of PerformanceScope, Inc. (the “Sites”). The following discloses PerformanceScope Inc.’s information gathering and dissemination practices for the Sites.

What is Personal Information?		Personal information is information about an identifiable individual. It includes your full name, address, telephone number, date of birth, email address, and any other information that identifies who you are or would allow someone to contact you. Personal information only becomes known to PerformanceScope, Inc. when you provide it to us.

Collection and Use of Personal Information		If you are filling out an online survey, entering a contest or contacting us, you will be asked for the following information:

Online Surveys		Our online surveys may ask you for information such as contact information (like name, telephone number and e-mail address) and demographic/classification information (eg. education or age). Your contact information may be used as required to process your request so you can be contacted by a client location.

Promotional Contests		PerformanceScope Inc. may offer various promotions from time to time. When entering a promotional contest, we ask for your name, date of birth, address (email and/or residential) and phone number so that we may communicate with you in the event you are a winner.

Contact Us E-Forms		Our Site’s contact forms require you to give us your name and contact information potentially including telephone numbers. To post a message to PerformanceScope Inc. using an e-form, an e-mail address is also required.

Non Personal Information		Our web servers do automatically recognize some non-personal information. Specifically, when you visit the PerformanceScope Inc. web site, we collect information regarding: • your Internet location (IP address) • the software (and its configuration) you use to visit our site • the dates and times you visit our site • the pages you visit on our site

New Use of Personal Information		Should PerformanceScope Inc. wish to use your personal information for a purpose not contemplated at the time of initial collection, such as additional services, products, or promotional offers that may be of interest to you, we may use your contact information, including your email address, to ask for your consent to use your personal information for the new purpose.

Disclosure		PerformanceScope Inc. does not rent, sell or give your personal information to third parties and does not disclose your personal information except as may be required to process your request to be contacted by a client location. Non-personally identifiable information may be used to help us with the design and content of our web site as well as for personalization of some services. This information may be used in the aggregate to analyze aspects of site usage.

Security		The Sites have reasonable security measures in place to protect against the loss, misuse and interception of information by third parties. PerformanceScope Inc. assumes no liability for interception, alteration or misuse of information transmitted over the Internet.

Contacting Us		If you have questions or suggestions about this privacy statement, the practices of our sites, or an account of the use that has been made of your information or your interactions with PerformanceScope Inc., simply contact the following: Privacy Officer PerformanceScope 5100 Edina Industrial Blvd Suite 223 Edina, MN 55439 952.941.9000

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Performance Scope

Customer Satisfaction Surveys - Franchise Satisfaction - Employee Satisfaction Surveys

PerformanceScope provides performance management resources to multi-unit operators using

Mystery Shopping Surveys - Restaurant Surveys - IVR Surveys - GSS Surveys - Hospitality Surveys