Want Happy Guests? Happy Employees?

Satisfied guests and engaged employees are the foundation of any successful business. By capturing real-time guest and employee feedback, we provide the actionable insight you need to identify strengths and opportunities.

Solutions

Guest Experience

Guest Experience

Using custom surveys and intelligent software, PerformanceScope maps each client’s customer journey, identifying key touchpoints along the way.

Employee Engagement

Employee Engagement

We help operators measure employee engagement and create healthy and purposeful cultures that deliver sustained excellence.

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Completed surveys this year

Reporting & Analytics

When the success of your company is on the line, guessing or relying on instinct isn’t enough. PerformanceScope provides the intuitive, actionable insights and comprehensive analytics you need to make informed decisions.

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Guest Emails Captured this year

Our Experience

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Hear What Clients Are Saying

Boloco Logo

"PerformanceScope has a simple, affordable way to quantify culture and measure our health on a consistent basis."

John Pepper, Founder, Boloco

Del Pez Logo

“We used PerformanceScope extensively at my former employer, so when I shifted to Del Pez I was well aware of the results PerformanceScope could bring to the table through their surveys and voice of the customer insights...”

Eric Wood, General Manager Del Pez Mexican Gastropub, Wilmington, DE

Bravo Brio

“It is my pleasure to recommend Mark Netsch and PerformanceScope. In my 30+ years in the restaurant industry, PerformanceScope is by far the best company I have dealt with for measuring guest satisfaction. Mark and his team...”

Jay Ellis, District Partner Bravo Brio Restaurant Group

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Guest Comments this year