About Us
What is it about your company that creates loyal customers? What makes your
employees love working for you? Is your company culture aligned with your
strategy? These simple questions hold the key to your future growth and
success. Understanding the answers to these questions separates the good
from the great.
Founded in the Twin Cities in 2003, PerformanceScope helps clients answer
these questions, turning guest and employee feedback into actionable insight
and helping companies align strategy and culture. With this insight comes
the opportunity to shape a foundation for more loyal guests, more engaged
employees, and a healthier company.
With over 30 years of experience in the restaurant industry, Founder and CEO
Mark Netsch knows firsthand the impact that accurate insight can have on a
company and how to balance theory with execution. As a boutique market
research firm, PerformanceScope takes a consultative approach to helping
clients go from good to great,and from great to excellent.