Privacy Policy

Performance Scope is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Performance Scope site and governs data collection and usage. By using the Performance Scope site, you consent to the data practices described in this statement.

Collection of your Personal Information

Performance Scope collects personally identifiable information, such as your email address, name, home or work address or telephone number. Performance Scope also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Performance Scope. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Performance Scope for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Performance Scope site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Performance Scope public message boards, this information may be collected and used by others. Note: Performance Scope does not read any of your private online communications.

Performance Scope encourages you to review the privacy statements of Web sites you choose to link to from Performance Scope so that you can understand how those Web sites collect, use and share your information. Performance Scope is not responsible for the privacy statements or other content on Web sites outside of the Performance Scope and Performance Scope family of Web sites.

Use of your Personal Information

Performance Scope collects and uses your personal information to operate the Performance Scope Web site and deliver the services you have requested. Performance Scope also uses your personally identifiable information to inform you of other products or services available from Performance Scope and its affiliates. Performance Scope may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Performance Scope does not sell, rent or lease its customer lists to third parties. Performance Scope may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Performance Scope may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Performance Scope, and they are required to maintain the confidentiality of your information.

Performance Scope does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Performance Scope keeps track of the Web sites and pages our customers visit within Performance Scope, in order to determine what Performance Scope services are the most popular. This data is used to deliver customized content and advertising within Performance Scope to customers whose behavior indicates that they are interested in a particular subject area.

Performance Scope Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Performance Scope or the site; (b) protect and defend the rights or property of Performance Scope; and, (c) act under exigent circumstances to protect the personal safety of users of Performance Scope, or the public.

Use of Cookies

The Performance Scope Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Performance Scope pages, or register with Performance Scope site or services, a cookie helps Performance Scope to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Performance Scope Web site, the information you previously provided can be retrieved, so you can easily use the Performance Scope features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Performance Scope services or Web sites you visit.

Security of your Personal Information

Performance Scope secures your personal information from unauthorized access, use or disclosure. Performance Scope secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Performance Scope will occasionally update this Statement of Privacy to reflect company and customer feedback. Performance Scope encourages you to periodically review this Statement to be informed of how Performance Scope is protecting your information.

Contact Information

Performance Scope welcomes your comments regarding this Statement of Privacy. If you believe that Performance Scope has not adhered to this Statement, please contact Performance Scope at We will use commercially reasonable efforts to promptly determine and remedy the problem.

How do you stack up against your competitors?

With PerformanceScope you will:

  • Capture customer and employee feedback
  • Review real-time analytics
  • Discover your business's strengths and weaknesses
  • Create the best customer and employee engagement
  • Improve your business
Quote Icon

Hear What Clients Are Saying

Boloco Logo

"PerformanceScope has a simple, affordable way to quantify culture and measure our health on a consistent basis."

John Pepper, Founder, Boloco

Del Pez Logo

“We used PerformanceScope extensively at my former employer, so when I shifted to Del Pez I was well aware of the results PerformanceScope could bring to the table through their surveys and voice of the customer insights...”

Eric Wood, General Manager Del Pez Mexican Gastropub, Wilmington, DE

Bravo Brio Logo

“It is my pleasure to recommend Mark Netsch and PerformanceScope. In my 30+ years in the restaurant industry, PerformanceScope is by far the best company I have dealt with for measuring guest satisfaction. Mark and his team...”

Jay Ellis, District Partner Bravo Brio Restaurant Group